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Hi,
Store cancellation submitted as per instructions, but it says the fee wi=
ll be anyway counted for May.
Keep in mind we still believe eBay is the place to be for our offers, bu=
t as the last 6 months shows, maybe we didn’t put much focus on this, what =
maybe it is best time to think and do something, but for time being we don’=
t need front store – this may be an option to consider once we extend our p=
roduct range, and sales will grow.
Our intention at least for now is not to pay for this what we didn’t cho=
ose intentionally, so I appreciate if you will make corrections on ou=
r account so that we don’t need to pay for front store subscription for Apr=
il and May 2023.
Z powa=C5=BCaniem / Regards
Marcin Balcerak
marcin.balcerak@xiamax.pl
Xi=
amaX Sp. z o.o.
Mobile: +48 507 490 464
XiamaX Sp. z o.o., =
ul. J.Supinskiego 6/9, 52-317 Wroclaw, Sad Rejonowy dla Wroc=C5=82awia-Fabr=
ycznej we Wroc=C5=82awiu, VI Wydzial Gospodarczy KRS Nr KRS 0000784325, NIP=
:8992861814, EU VAT:PL899261814, USt-NrID:DE336240840, DI=C4=8C:CZ685759853=
, Paritta IVA:00325909992 TVA: FR05910448141 IFD: N0238647B
On 2023-05-09 08:50 AM, customerhelp@ebay.com wrote:
Hello Mar=
cin,
Thank you=
for contacting eBay customer support regarding your concern about store su=
bscription fee. My name is Sumana, and I will be assisting you today.
Marcin, I=
appreciate the efforts that you have put in contacting us. I understand th=
at you want to know that though you used promotion for free store subscript=
ion, why eBay has sent you a reminder of EUR 278.78 now. I assure you not t=
o worry as I will surely guide with the appropriate information.
Upon chec=
king your eBay account, I can see that you used the promotion for the store=
subscription on Oct 3, 2022. The validity of the promotion was for 6 month=
s and it ended on March 2023. So from April 2023 you are getting charged wi=
th the store subscription and the total amount of April and May is EUR 278=
=2E78.
I would l=
ike to inform you that if you want don’t want to be charged for this =
store subscription any further, you can cancel the subscription by using th=
e below link.
https://w=
ww.ebay.pl/sub/manage
After can=
celling the subscription you can surely contact us and as you are a valuabl=
e user here at eBay we will surely help you with the cancellation of the st=
ore fees charged with April and May. We will surely assist you till your co=
ncern is resolved. Please do not worry, if you need any help, we are here t=
o help you to get this matter resolved.
I am opti=
mistic that above provided information will help you to take an informed de=
cision.. It was great assisting you today! Stay Safe and Take Care.
Kind rega=
rds,
Sumana
eBay Cust=
omer Support
[THREAD ID: 1-5WUH10C1]
eBay Docum=
ent ID: 131001208004
Visit our Privacy Notice and User Agreement for more =
information.
Learn more about account pro=
tection. If you have a question, contact us.
eBay Inc., 2025 Hamilton Ave., San Jose, CA 95=
125, United States
© 1995-2023 eBay Inc. or its affili=
ates
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